Payment Policy

At Echi, we are committed to ensuring a seamless and secure payment experience for our customers. This Payment Policy outlines the payment methods we accept and the terms and conditions that apply.

1. Accepted Payment Methods

Echi accepts a variety of payment methods to ensure convenience and flexibility for our customers:

  • Bank Transfers: Payments can be made through direct bank transfers. Bank details will be provided at checkout or upon request.
  • PayPal Payments: We accept payments via PayPal for a fast, secure, and hassle-free transaction process.
  • Credit Card Payments: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. All credit card payments are processed through a secure gateway to ensure the safety of your personal details.

2. Payment Processing

  • Immediate Payment: Full payment is required at the time of purchase for all orders.
  • Order Confirmation: After a successful payment, an order confirmation email will be sent to you with details of your transaction.

3. Currency and Conversion

  • Base Currency: All transactions are processed in USD.
  • Currency Conversion: If your payment is made using a currency other than USD, the exchange rate and any applicable fees will be determined by your bank or credit card issuer.

4. Payment Security

  • Data Protection: Echi uses advanced encryption technologies and secure payment gateways to protect your payment information. We do not store any credit card information after the transaction is completed, ensuring your data remains secure.

5. Refunds and Cancellations

  • Refund Policy: In the case of a cancellation or return, refunds will be issued to the original payment method within 7-10 business days.

6. Late Payments and Fees

  • Overdue Invoices: If payment is not received by the due date, a late fee of 3% of the outstanding balance may be applied.

7. Payment Dispute Resolution

  • Dispute Resolution: If you experience any issues with your payment, please contact our customer service team immediately. We will work closely with you to resolve the matter as quickly as possible.

8. Changes to Payment Policy

  • Policy Updates: Echi reserves the right to update this Payment Policy at any time. Any changes will be posted on this page, and we encourage you to check back periodically for updates.